Agero Weathers the Polar Vortex with a Mobile App Built on Intuit QuickBase

As a provider of roadside assistance services to more than 75 million drivers, extreme weather can have a severe impact on Agero's business. After the polar vortex of January 2014 plunged much of the country into freezing and snowy conditions, Agero's CEO pushed his team to develop a web application that would allow customers to request service online without having to call into an 800 number. Using Intuit QuickBase, the product management team was able to develop, test, and deliver an application that met all requirements within one day. The app has helped to reduce hold times and deliver insightful dashboards to help ensure the safety of stranded motorists during high call volume.


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